We’re here to help!

If you have any questions about your order, our products, or our store policies, please contact us anytime. Our customer support team is dedicated to providing prompt, helpful, and friendly service to ensure your shopping experience is smooth and enjoyable.

📧 Email: service@huidonccreative.com
🌐 Website: https://huidonccreative.com
🕒 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

We typically respond within 24 hours on business days.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! The product you see in the image is exactly what you'll receive. We take great care to provide accurate and high-quality photos that showcase every detail, ensuring you know precisely what to expect.

Where can I view my sales receipt?

You can view your sales receipt by logging into your account on our website. Once logged in, go to “Order History” or “My Orders” to view and download your receipts. If you need any assistance, please feel free to contact us at service@huidonccreative.com.

How can I return an item?

To return an item, please contact our customer service team at service@huidonccreative.com with your order number and reason for the return. We will guide you through the return process and provide instructions for shipping. Please make sure the item is unused and in its original packaging.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items marked as “out of stock.” Please check back soon or contact us at service@huidonccreative.com for updates on availability. We appreciate your patience and understanding.

Where can I ship my order?

We currently ship orders to most locations worldwide. During checkout, you can select your shipping address. If you have any questions about shipping to your specific location, please contact us at service@huidonccreative.com for assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS